It was an A.W.E.S.O.M.E. training and said to be the best training I ever had!
A. Amusement
W. Wholesome
E. Exciting
S. Sophisticated
O. Opportunity
M. Mischievous
E. Elise
Generally my training is about methods of communication and to improvise one's communication skill in workplace. Modules are taught on methods of communication with customers, colleagues, superiors. The methods of communication inclusive of verbal and non-verbal mode. I had used six adjectives to describe my training. These adjectives are used describe my three days two nights training journey in Kuala Lumpur.
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My pity, broken sandals
My 3 days 2 nights training expedition begins with amusement as my expedition began with a broken pair of sandals. Then I met and had dinner cum supper with a bunch of amusing people. We had laughter and chatter during the session and I took back a very thing which does not serve any purpose and the thing is junked on my messy table. Its shape like a 1 litre UHT milk packet.
Here goes the story, we went to Ben's for dinner. On each of every table, there is the thing placed as decorations. The print is about their promotion on a market operating on weekends. Both of us got very excited on that decoration and Janet asked the waiter if she could have that. The waiter answered, "Yes, you may" thus it ended up belongs to me. I feel bad leaving it in the hotel so I brought it back to Melaka and just placed it in my room. 
The gift from Ben's
My dinner cum supper in Ben's
 
24th of May, my day began with buffet breakfast in the dining area in Prince Hotel & Residence and my basic communication training started. My wholesome breakfast
 
Lessons of day 1:
This is the most important and virtue phrase I learnt from the training. Every one has their communication ways and habit. We can never change one's communication style but we can learn to accommodate and tolerate them. It is extremely difficult to accommodate and tolerate with people who have rather bad communication skill especially when their communication style tend to be more agitated, demanding and harsh. Once we met such people, we normally would avoid or run away from them. We might think, 'Why those group of people need to be so harsh and demanding? We are also human being. Can't they talk politely or nicely?' Mind our thought, those group of people are human too, they definitely have their soft side too. Nevertheless, they are too ego to show their soft side. In sum, regardless who we communicate with, we should be brave to overcome the unfavourable communication style.
The consciousness of our mind is governed by our five major senses and subconscious mind is made up of the nature, upbringing, observation, religion, education, environment and other external factors which shaped us. Filter and ego gauge gap in between conscious and subconscious mind. This mind model is developed by Dr. Thurman Fleet. Hence, different people have different kinds of thoughts and communication style. This lesson is slightly towards psychology theory. Trainer grouped us into four categories of birds which represent four different kinds of people. There are dove, the peace and get along representatives, peacock, the gaining attention group of people, eagle, the task oriented and demanding group of people and lastly owl, the rigid, systematic and sequential group of people.
We had several role plays and scenario given during the two days' training. After each role plays and scenarios, trainer will explain and share with us on how to handle and solve the problems. The roles plays and scenarios are tailored-made to suit our working environment and those problems are difficult situations that we may deal in our daily working life.
After lunch, we had our first exciting role play. Trainer as the General Manager, group leader as the Manager and the rest as workers. We are assigned several tasks, for instance, making the largest, most beautiful and strongest aeroplane from polystyrene, building a tallest, most stable tower out of straw, in between, with interruption of e-mail, messages and meetings from the General Manager and the final task is paper cutting, without any breaking point which is able to fit a human. All these task are need to be down within 45 minutes and it is a competition between groups.
What a sophisticated mode of training with integration of role plays and interaction between participants and trainer which enhance the effectiveness of the training progress!
Some shoots from my training activities to share!
  
Lessons of day 2:
We continued our training session with sharing and briefing. Trainer shared many of his previous communication experiences with us, seek our opinions and discussions are made. This training is more about sharing and discussion rather than lecturing and listing mode. During the first day, the training focuses more on verbal and interpersonal communication skill. Training ended with written communication and tele-conversation communication skill. We were trained on e-mail writing and handling tele-conversation in workplace which was our final chapter before we are dismissed.
This training provide me an opportunity to meet new friends, learnt on human psychology which interest me most and provide me a 5 star accommodation. I enjoyed the training while relaxing; dining in fine restaurant, sleeping in luxurious hotel and enjoy the relaxing lifestyle with 5 meals a day. I took plenty of pictures fooling around and things which I encounter during the training. I mischievously play while learning during the 3 days and 2 nights and subsequently, these 5 adjectives fairly and adequately describe the final adjective 'ELISE' as she's undergoing all the 5 adjectives within 3 days.
Summary of 3 days 2 nights training in Kuala Lumpur
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